Gleeson Recruitment Group have just been briefed on a fantastic opportunity for an experienced NetSuite Administrator to join a growing organization based in Staffordshire.

As NetSuite Administrator, your primary responsibility will be overseeing and maintaining our NetSuite instance across multiple territories, optimising its performance and functionality as necessary.

This pivotal role supports and fortifies our NetSuite ERP system, for accounting purposes and broader business operations.

You'll collaborate closely with IT, finance and other departments, understanding their needs, implementing customisations, offering user support and fostering continuous improvement.

In addition, streamlining and improving the efficiency of existing business processes, to ensure the reliable integration of financial data and full compliance with accounting standards, will be a key part of the role.

KEY RESPONSIBILITIES:

Manage User Roles and Permissions:

Administer user access and permissions within NetSuite according to organisational roles and responsibilities, regularly review and update user roles to ensure appropriate access levels and security settings.

Define role-based access controls (RBAC) to enforce segregation of duties (SoD) and prevent unauthorised access to sensitive data/transactions, and maintain role hierarchies within NetSuite to reflect organisational structure and reporting relationships.

Use NetSuite's audit trail and activity monitoring features to track user actions, system changes and security events, conduct periodic access reviews to validate user access rights, identify dormant accounts and remove unnecessary privileges.

Enforce compliance with security policies, data protection regulations and industry standards (eg, GDPR) by configuring role-based permissions and access controls.

Collaborate with internal compliance, audit and security teams to ensure NetSuite configurations align with regulatory requirements and internal security standards.

Conduct periodic reviews of user activity logs and audit trails to identify potential security risks, anomalies or compliance violations.

Ensure two-factor authentication (2FA) is enabled for NetSuite users to enhance account security and prevent unauthorised access.

Work with functional heads and system owners across the group to review and approve access requests, ensuring compliance with least privilege principles and business needs.

PBCS Administration:

Responsible for the administration and configuration of Oracle Planning and Budgeting Cloud Service (PBCS) to support financial planning, budgeting and forecasting activities.

Manage data integration processes, including data mapping, transformation and loading, to ensure accurate and timely updates of financial data within PBCS.

Ensuring that PBCS runs efficiently in accordance with Oracle NetSuite's guidance, optimising its performance and functionality to meet the business financial planning and reporting needs.

Document and Standardise Processes:

Document key business processes, accounting policies and internal controls within NetSuite, including workflow diagrams, process narratives and control matrices.

Standardise processes and workflows across departments to enhance efficiency, reduce manual interventions, and streamline audit procedures, with the aim of reducing enquiries and testing requirements from auditors.

Establish, implement and oversee processes and protocols for the following areas:

• New codes and/or cost centres
• Management of foreign exchange (FX) rates
• FX rate adjustments
• Opening and closing accounting periods; and
• A sign off and approval Matrix, to ensure clear audit trail and adherence to Segregation of Duties (SOD) principles

Configure and Customise NetSuite:

Work closely with business stakeholders to understand their requirements and translate them into NetSuite configurations.

Customise NetSuite forms, fields and records to align with business processes and data management needs.

Implement custom workflows, scripts and automation to streamline business operations and improve efficiency.

Utilise existing tools to create custom dashboards, reports and saved searches tailored to specific user needs.

Develop and maintain custom scripts, workflows and reports in NetSuite.

Stay updated on new NetSuite features, releases and industry best practices, to recommend and implement improvements.

Technical Support and Training:

Serve as the primary point of contact for end-user support, troubleshooting system issues, and resolving technical queries.

Conduct training sessions and workshops to educate users on NetSuite functionality, best practices and new features.

Create user documentation, training materials and knowledge base articles to facilitate self-service support and user adoption of best practice.

Required Skills and Qualifications:

Proven experience as a NetSuite Administrator or similar role, with a strong understanding of NetSuite ERP and CRM modules.

Working understanding of Oracle PBCS, in relation to its use for financial planning, budgeting and forecasting processes, to support decision-making and business performance analysis.

Excellent problem-solving skills with the ability to troubleshoot complex issues and find effective solutions.

Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Ability to manage multiple priorities and work in a fast-paced environment.

Highly desirable are Oracle NetSuite certifications such as NetSuite Administrator or NetSuite ERP Consultant.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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