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Job Details
3rd Shift - Production Support Technology Operations (Full Time)
Location: All States Country: United States of America Rate: 102-120K + Bonus
NO SPONSORSHIP
Associate Principal, Technology Operations - Production Support - 3rd SHIFT
SALARY: $102k- $120k w 15% bonus no shift differential
LOCATION: REMOTE
3rd shift, Tuesday - Saturday, 11pm - 730am
Do you have Production Operations (not engineering) experience?
Do you have experience with Schedulers? (UC4 or Control M) or other?
Why are you seeking an off shift position?
What is your experience level/experience with JCL/IBM?
Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc.
The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to.
Essential Duties and Responsibilities:
- Focus on shifting the overall operational posture from re-active to pro-active
- Analyze and report upon Production performance CI opportunities
- Analyze and report upon Production capacity CI opportunities
- Analyze and report upon Production critical-path processing CI opportunities
- Stand-up SWATs if when needed to drive resolution of ongoing Production issues
- Identifies and diagnoses complex problems and factors affecting Production performance
- Troubleshoot hardware and software problems
- Move between tactical & strategic
- Bachelors degree
- 5+ years experience production systems operations or an equivalent combination of education and work experience
Posted Date: 23 Apr 2024
Reference: JSROBYNPRODUCTION
Employment Agency: Request Technology - Robyn Honquest
Contact: Robyn Honquest