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Phoenix, Arizona - USD Full Time Posted: Wednesday, 16 May 2018
 
 
Job Description:
  • Strong Knowledge of Genesys iWD implementation and development
  • Working knowledge on contact strategy creation
  • Experience with Genesys rules engine and development of rule templates
  • Strong knowledge on Datamart reporting
  • Working experience in Linux Environment
  • Genesys eServices experience
  • Genesys Routing using IRD and Composer
  • Building Global Routing with Genesys ORS/GRE
  • Exposure to Genesys PSDKs
  • Understanding of Genesys high availability architecture, end to end flow of interactions etc.
  • Ability to analyze logs and troubleshoot issues
  • Ability to understand business requirements and propose efficient technical solutions
  • Understand data and integrations with Genesys (ICON, Interactive Insights, InfoMart)
  • Understanding knowledge of Shell Scripting Other Programming Languages
  • Understanding knowledge of Web Services consumption in Genesys
Education Qualification:
Bachelor's degree or foreign equivalent required from an accredited institution


Phoenix, Arizona, United States of America
IT
USD
Axius Technologies Inc
Axius Technologies Inc
JS2365_F2D18DB4C659EF7AB2D6FBC3F91EA640/418209960
5/16/2018 3:14:16 PM

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